With 2.9 million older people feeling they have no one to turn to for help and support, Aileen Scoular meets Dame Esther Rantzen DBE and Provincial Grand Almoner Ernie Greenhalgh to find out how Freemasons are making a difference in West Lancashire No one wants to feel alone. But for the 11 million people in the UK aged 65 and over, loneliness and isolation are all too familiar. A survey by Age UK has revealed that one in four older people feel that they have no one to go to for help and support. Contact the Elderly, another UK charity that aims to lessen the effects of isolation, echoes these views: other than visits from a carer, around 70 per cent of the elderly people who use its service receive visits just once a week or less. Yet loneliness and isolation can be avoided. A chat on the phone, a cup of tea or a shared joke with a neighbour takes just minutes, but the positive effects of human interaction last long after the conversation ends. The reassuring news is that there are organisations out there making that happen, one of which is the Freemasons.